Payments & superbills

Paying for sessions

Sessions are $175 & are paid through Ivy Pay on the day of your session. Your card is kept securely on file with Ivy, so you never have to think about it in the moment.

Updating your card

Tap the link in your most recent Ivy Pay text to update your card. Can't find it? Email me & I'll send you a fresh link. Please never email your card number.

Not getting Ivy texts?

First, search for “Ivy” in your messages to make sure a text wasn't overlooked. If it's not there, make sure Ivy Pay's number, (833) 946-3121, isn't blocked on your phone:

• iPhone: Settings → Apps → Messages → Blocked → Edit → find (833) 946-3121 → tap Unblock.
• Android: Messages app → three-dot menu → Spam & blocked → select (833) 946-3121 → Unblock.

If the number isn't blocked, your carrier may be filtering toll-free messages. To fix that, text START to (833) 946-3121.

Getting your superbill

If you'd like a superbill for possible reimbursement from your insurance company, just let me know. I'll add some information on my end so you can view your superbill.

1. After each session, you'll get a text from Ivy Pay with a link. Tap it.
2. Ivy Pay opens a secure page with the receipt from your session & its services.
3. Scroll to the bottom & tap Superbill in the footer.
4. Enter the personal information your insurance needs to view & accept the superbill.

A superbill includes a diagnosis, which we'll talk about together first. Let me know if you have any issues with this process!